Shipping & Returns

Shipping

All delivery times are indicative only. We will always do everything we can to get your order to you as quickly as possible.

Shipping Address

We are not responsible for parcels not received due to an incorrect or incomplete shipping address. Items undelivered due to incomplete or inaccurate shipping addresses will be reissued if and when they are received back and will incur a re-shipping fee.

Returns
Returns are granted with 14 days of receiving an item. To receive a refund the item must be sealed in the packaging provided. 

To facilitate a return please contact us at info@cnidae.com with your Order ID in the subject line.

We do not provide a return label. Customers are responsible for all shipping costs involved in the return of the items.

Sale, discounted items, last chance items, and limited-edition items are final sales and ineligible for exchange or returns.